Terms of Service

By using ResumeWin, you agree to these terms. Please read them carefully.

What you're buying

For $9.99 per use, ResumeWin provides an AI-generated analysis of content you submit. The result is informational. It is not legal, financial, insurance, or professional advice, and it is not a substitute for consulting a licensed professional for decisions that matter.

No warranty

The service is provided "as is." AI can make mistakes. We do not guarantee that any specific output is accurate, complete, or applicable to your situation. Review outputs critically before acting on them.

Acceptable use

• Do not submit content you don't have the right to share.
• Do not use the service to violate laws or harm others.
• Do not attempt to bypass rate limits, payment, or scrape the service.

Limitation of liability

To the maximum extent allowed by law, our total cumulative liability to you for any and all claims arising out of or relating to the service — whether in contract, tort (including negligence), strict liability, or any other legal theory — is limited to the amount you actually paid us for the specific analysis that gave rise to the claim, and in no event will exceed $9.99 USD. We will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, lost opportunities, or damages arising from decisions you made based on AI output, even if we were advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless ResumeWin, its operators, affiliates, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the service; (b) any decision you made, or failed to make, based on the output; (c) your sharing or redistribution of the output with any third party (including contractors, counterparties, employers, or advisors); or (d) your violation of these Terms or any applicable law.

Refunds

See our Refund Policy.

Arbitration and class-action waiver

Please read this section carefully. It affects your legal rights.

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of ResumeWin(a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, and not in court, except as set out below. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class-action waiver.You and we agree that each may bring claims against the other only in your or our individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice to hello@resumewin.ai within 30 days of first accepting these Terms. The notice must include your name, the email address used (if any), and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

Small claims and injunctive relief.Either party may bring an individual action in small claims court for Disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in court to protect its intellectual property rights.

Venue and governing law.These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any arbitration will take place remotely at the arbitrator's discretion, or in a location mutually agreed. For any matters not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in Delaware.

If any portion of this section is found unenforceable, the rest will remain in effect; however, if the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

Mandatory pre-dispute notice

Before initiating arbitration, a chargeback, or any formal legal action, you are required to first provide written notice of the dispute by email to hello@resumewin.ai including the Stripe receipt or session ID, a specific description of the claim, and the relief requested. You must allow thirty (30) days from the date of that notice for informal resolution before any further action. We may, at our sole discretion, offer to re-run the analysis or issue a partial or full refund; we are under no obligation to do so. Failure to complete this pre-dispute step is a material breach of these Terms and may result in dismissal of any subsequent claim.

Service availability and suspension

The service is provided on an as-available basis. We may suspend, modify, rate-limit, or terminate the service or your access to it at any time, with or without notice, including for suspected abuse, fraud, chargeback risk, violations of these Terms, or at our sole discretion. We are not liable for unavailability, delay, or loss of data.

Force majeure

We are not liable for any failure or delay in performance caused by events outside our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, epidemic or pandemic, strikes or labor disputes, internet or telecommunications failures, cloud-provider outages, AI-provider outages, cyberattacks, or changes in applicable law.

Intellectual property

The service, including its software, interface, branding, templates, prompts, and output formatting, is owned by ResumeWin and protected by copyright, trademark, and other laws. You retain ownership of content you submit. You grant us a limited, worldwide, royalty-free license to process your submitted content solely for the purpose of delivering the analysis you purchased, and to use anonymized, aggregated output data to improve the service. You may use the output for your personal or internal business purposes. You may not resell, sublicense, or redistribute the output as a commercial service.

DMCA / copyright

If you believe content on the service infringes your copyright, follow the procedure on our DMCA page.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at any time without notice, including in connection with a merger, acquisition, or sale of assets.

Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision.

No third-party beneficiaries

These Terms do not create any third-party beneficiary rights. No person or entity other than you and us has any right to enforce any provision of these Terms.

Entire agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the service, and supersede any prior or contemporaneous agreements, communications, or proposals.

Changes

We may update these terms at any time. Material changes take effect on the Effective date shown above. Continued use after an update constitutes acceptance of the new terms.

Legal notices

Notices required under these Terms may be served by email to hello@resumewin.ai.